At SideKix, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store and safeguard the information you provide when interacting with our services, including our website and mobile application. By using our platform or completing our surveys, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal and non-personal information when you interact with our services:
- Personal Information: This includes information you provide directly, such as your name, email address, business idea, contact details, and other information you may provide when registering, completing surveys, or communicating with us.
- Non-Personal Information: This includes non-identifiable data that helps us understand usage patterns, improve our services, and enhance user experience. Examples include IP addresses, browser type, operating system, device information, and usage statistics.
- Survey Responses: If you participate in our surveys, we will collect the answers you provide. This data is anonymized and used for research and product improvement purposes.
- Payment Information (if applicable): If you make any purchases on our platform, we may collect your billing and payment information, but we do not store sensitive payment details (credit card numbers, etc.). Payment processors handle these transactions securely.
2. How We Use Your Information
The data we collect may be used in the following ways:
- To Improve Our Services: We use your information to improve, personalize, and optimize our platform based on your preferences, feedback, and behavior.
- To Communicate with You: We may use your email address or other contact information to respond to inquiries, provide updates, send newsletters, and notify you of changes to our services, policies, or features.
- For Marketing and Promotions: We may use your contact information to send promotional offers or information about our services that may be of interest to you. You can opt out of these communications at any time.
- To Analyze Usage Patterns: We may use anonymized data to better understand how our users engage with our platform and to identify areas for improvement.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Data
We take appropriate measures to ensure your personal information is protected from unauthorized access, loss, or misuse. These measures include:
- Encryption: We use encryption technology to protect your data when it is transmitted over the internet.
- Access Control: Access to personal information is restricted to authorized personnel only, and we regularly review access protocols to ensure data security.
- Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
4. Data Sharing and Disclosure
We will not sell, rent, or lease your personal information to third parties. However, we may disclose your data in the following circumstances:
- With Service Providers: We may share your data with third-party service providers who help us operate our platform (e.g., payment processors, email marketing services). These providers are bound by confidentiality agreements and are prohibited from using your data for their own purposes.
- For Legal Reasons: We may disclose your information if required by law, or if we believe that such action is necessary to (a) comply with legal processes or obligations, (b) protect the rights or property of Sidekix, (c) protect the safety of users, or (d) investigate fraud or illegal activities.
- In Business Transfers: If Sidekix is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity as part of the transaction. We will notify you of any such change in ownership or control.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request that any inaccuracies be corrected.
- Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain the data.
- Opting Out: You may opt out of receiving marketing emails or other promotional communications by following the unsubscribe instructions provided in each email or by contacting us directly.
- Withdrawal of Consent: If we rely on your consent to process your data, you may withdraw that consent at any time by contacting us.
- Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format for the purpose of transferring it to another provider.
To exercise any of these rights, please contact us at joinus@sidekixhq.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us track your preferences, analyze usage patterns, and provide a more personalized experience. You can control the use of cookies through your browser settings, but disabling cookies may limit some features of our platform.
7. Children’s Privacy
Our platform is not intended for individuals under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Sidekix
Email: joinus@sidekixhq.com
Website: www.Sidekixhq.com