At SideKix, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard the information you provide when interacting with our services, including our Site, webApp and mobile application. By using our platform, ecosystem or completing our surveys, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when registering at the Sites or Apps, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or Apps, or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the choices you make. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
We may collect the following types of information when you interact with our services:
- Personal Information: Your name, email address, business idea, contact details, and other information you provide when registering, completing surveys, or communicating with us.
- Non-Personal Information: Non-identifiable data such as IP addresses, browser type, operating system, device information, and usage statistics.
- Survey Data: If you participate in any surveys offered by SideKix, we will collect the responses you provide. This data may be anonymized and used for research, analysis, and improvement of our products and services. We may also share or sell anonymized survey data to third parties for the purpose of supporting external programs and services.
- Payment Information: If you make any purchases, we may collect billing information. We do not store sensitive payment details — payment processors handle these transactions securely.
- Name and Contact Data: First and last name, email address, postal address, phone number, and similar contact data.
- Credentials: Passwords, password hints, and similar security information used for authentication and account access.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Sites or Apps. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Sites or Apps. We also collect information through cookies and similar technologies — see our Cookie Policy below for details.
Information collected through our Apps
If you use our Apps, we may also collect:
- Geo-Location Information: We may request access to location-based information from your mobile device to provide location-based services. You may change our access in your device settings.
- Mobile Device Data: Device information such as your mobile device ID, model, manufacturer, operating system version, and IP address.
- Social Media Permissions (Facebook, TikTok, LinkedIn, Instagram): We may access your basic account information including name, email, gender, birthday, current city, and profile picture URL, as well as other information you choose to make public.
Information collected from other sources
We may obtain information about you from public databases, joint marketing partners, social media platforms, and other third parties, including social media profile information and marketing leads.
How We Use Your Information
We use the information we collect or receive to:
- Facilitate account creation and logon process
- Send you marketing and promotional communications (you may opt out at any time by emailing joinus@sidekixhq.com)
- Send administrative information such as product updates and policy changes
- Fulfill and manage orders, payments, returns, and exchanges
- Post testimonials (with your prior consent)
- Deliver targeted advertising tailored to your interests
- Administer prize draws and competitions
- Request feedback and improve our services
- Protect our Sites and prevent fraud
- Enable user-to-user communications
- Enforce our terms, conditions, and policies
- Respond to legal requests and prevent harm
- Create automated recommendations within the app
- Analyze usage patterns to improve our platform
- Comply with legal obligations
How We Protect Your Data
- Encryption: We use encryption technology to protect your data when transmitted over the internet.
- Access Control: Access to personal information is restricted to authorized personnel only.
- Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Data Sharing and Disclosure
We will not sell, rent, or lease your personal information to third parties. However, we may disclose your data in the following circumstances:
- With Service Providers: We may share data with third-party service providers (e.g., payment processors, email marketing services) who are bound by confidentiality agreements.
- For Legal Reasons: We may disclose your information if required by law or to protect the rights, property, or safety of SideKix, our users, or others.
- In Business Transfers: If SideKix is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity. We will notify you of any such change.
Third-party service providers we work with include:
- Advertising & Marketing: Google AdSense, Google Ads Remarketing, Facebook Remarketing
- Communication: Wix Chat, GoDaddy Chat, SMS, Email, WordPress Chat
- Billing: PayPal, Stripe, Novo
- Account Authentication: Apple ID Login, Google Sign-In
- Analytics: Google Analytics, GoDaddy Analytics
- Hosting: GoDaddy, WordPress, Wix, Squarespace
- User Forums: Facebook Comments, Reddit, Substack, TikTok, LinkedIn, Instagram
How We Handle Your Social Logins
If you choose to register or log in using a social media account, we will receive certain profile information from your social media provider (such as your name, email address, friends list, and profile picture). We will use this information only for the purposes described in this privacy policy. We are not responsible for other uses of your personal information by your third-party social media provider.
Your Rights and Choices
- Access and Correction: You can request access to the personal information we hold about you and request corrections.
- Deletion: You can request deletion of your personal information, subject to legal retention obligations.
- Opting Out: You may opt out of marketing communications by following the unsubscribe instructions in any email or contacting us directly.
- Withdrawal of Consent: If we rely on your consent to process your data, you may withdraw that consent at any time.
- Data Portability: You can request a copy of your personal data in a machine-readable format.
To exercise any of these rights, please contact us at support@sidekixhq.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control the use of cookies through your browser settings, but disabling cookies may limit some features of our platform.
Types of cookies we use:
- Essential Cookies: Strictly necessary to provide services available through our Website.
- Performance & Functionality Cookies: Enhance performance and functionality but are non-essential.
For further information on managing cookies in your browser, visit the help menu for Chrome, Internet Explorer, Firefox, Safari, Edge, or Opera.
Children’s Privacy
Our platform is not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information. If you become aware of any data we may have collected from children under age 18, please contact us at support@sidekixhq.com.
Third-Party Websites
The Sites or Apps may contain links to third-party websites not affiliated with us. We are not responsible for the content or privacy practices of any third parties. We recommend you review the privacy policies of any third-party sites you visit.
How Long Do We Keep Your Information
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
California Residents
California Civil Code Section 1798.83 permits our users who are California residents to request information about categories of personal information we disclosed to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information below.
If you are under 18 years of age, reside in California, and have a registered account with us, you have the right to request removal of unwanted data that you publicly post on the Sites or Apps. To request removal, contact us at support@sidekixhq.com.
European Economic Area (EEA) Rights
If you are located in the EEA, you have certain rights under applicable data protection laws, including the right to request access to and obtain a copy of your personal information, request rectification or erasure, restrict the processing of your personal information, and, where applicable, data portability. To make such a request, please use the contact details provided below.
Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.
Contact Us
If you have questions or comments about this policy, please contact us:
- Email: support@sidekixhq.com
- Web: www.SideKixhq.com
Cookie Policy
This Cookie Policy explains how SideKix uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are, why we use them, and your rights to control our use of them.
What are cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies set by the website owner are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies” and enable third-party features or functionality such as advertising, interactive content, and analytics.
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons for our Website to operate (“essential” or “strictly necessary” cookies). Other cookies help us track and target the interests of our users to enhance the experience on our platform.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can set your preferences through the Cookie Consent Manager or through your browser settings. If you choose to reject cookies, you may still use our Website, though your access to some functionality may be restricted.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites to provide relevant advertisements. You can opt out of targeted advertising through:
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance
Updates to Cookie Policy
We may update this Cookie Policy from time to time. Please check this Cookie Policy regularly to stay informed.
If you have any questions, please email us at support@sidekixhq.com or joinus@sidekixhq.com.