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Fifty-nine answers about SideKix™, memberships, Advisors and Kix Credits. If yours is not here, we will answer it directly.
General
15 questions
What is SideKix?
SideKix is a revolutionary entrepreneurship operating system designed to connect brilliant ideas with successful business execution. By combining artificial intelligence with human expertise, SideKix provides the tools, roadmap, and community necessary to turn raw ambition into thriving enterprises, contributing to growth and innovation.
Who is SideKix for?
If you have a business idea but feel stuck due to a lack of time, money, or a professional network, or if you even need help coming up with a business idea, SideKix is for you. We support everyone from potential entrepreneurs, first-time founders to small business owners looking for a smarter, more affordable way to live and grow.
Is SideKix a consulting firm?
Not exactly. While we offer expert guidance and resources, we focus on support, empowerment, learning, accessibility and actionable tactics. We aren't here to just give you a slide deck; we are here to be your "SideKix", the partner that helps you right when you need it most.
Can I use SideKix if I already have a full-time job?
Yes, most of our community members are "SideKix’n” their way into entrepreneurship. Our platform is built for flexibility, allowing you to schedule sessions and access resources on a timeline that fits your current schedule.
Do I need a fully-formed business plan to join?
Not at all. In fact, many of our members join when they only have a "napkin sketch" of an idea or want us to help them come up with an idea. SideKix is designed to help you build that plan from the ground up, so you don't waste time or money on the wrong steps.
What if I’m afraid to fail or don't know where to start?
That’s why we exist. SideKix removes the "fear factor" by breaking down the complex world of business into manageable steps, backed by a community that has your back when things get tough.
How do I get started?
The best way to begin is by signing up for early access on our homepage. You’ll be the first to know about new resources, community events, and our official nationwide rollout.
When will SideKix be fully available?
We are currently in a high-growth phase and are gearing up for a full nationwide launch this year. Join the waitlist now to secure your spot in the first wave.
Is there a cost to join the waitlist?
No. Joining the waitlist and signing up for early access costs nothing. It’s the best way to secure your spot and stay informed about our rollout.
How much does a SideKix membership cost?
We believe in removing financial barriers, not creating them. We are committed to an affordable, value-driven model. You can find our tier options and pricing on our website under members.
Is there a tier that costs nothing?
We intend to offer a range of resources that are accessible to everyone in our community. Specific details on which features are included at each tier will be shared closer to our official launch date.
Are there any long-term contracts?
We value flexibility. Our goal is to support your business as it grows, which means offering membership options that allow you to scale up or down based on your current needs without being locked into rigid, multi-year contracts.
What features do members get access to?
Members get access to a library of "plug-and-play" resources, including budget templates, legal checklists, branding guides, and growth frameworks that are proven to work in real-world local markets.
Does SideKix help with local networking?
Absolutely. We emphasize "keeping your roots." Our community hubs are designed to connect you with other entrepreneurs and resources specifically in your city or region, making local growth a priority.
How can I stay updated?
Sign up for our email list for the latest updates and news.
Members
21 questions
What happens after I purchase a membership?
Once your purchase is complete, your membership benefits become available immediately. You can begin accessing SideKix features including AI guidance, training sessions, and any other listed or stated features of the membership tier you purchased.
Can I cancel my membership?
Yes. You can cancel your membership at any time through your account settings or through the billing platform used for your purchase. Canceling stops future renewals but does not provide a refund for the current billing period. Your access continues until the end of the paid period.
Can I upgrade my membership?
Yes. If you upgrade to a higher membership tier, the change takes effect immediately and you gain access to the new features right away. The billing platform may charge a prorated amount for the upgrade.
Can I downgrade my membership?
Yes. If you downgrade to a lower membership tier, the change takes effect at the next billing renewal date. Your current membership benefits remain active until then.
Can I switch from monthly to yearly billing?
Yes. When switching from monthly to yearly billing, the change usually takes effect immediately and the billing platform may apply a credit for unused time.
Can I switch from yearly to monthly billing?
Yes. However, the change takes effect after the current yearly billing period ends.
How do refunds work?
SideKix memberships are non-refundable. If you purchased through Apple App Store or Google Play, refund requests must be submitted directly through those platforms. Approval is determined by the store’s policies.
What if my payment fails?
If your payment method fails, the billing platform may retry the charge and notify you to update your payment method. If payment cannot be completed, your membership may be suspended until payment is resolved.
Do I lose access if I cancel?
No. Canceling only stops future billing. You continue to have full access until the end of your current billing period.
What happens if I cancel my membership and then come back? Do you save my journey?
We will archive your information and progress for up to 60 days. Inactive accounts will receive a series of reminders and notifications based on your preferences.
What are the benefits of being a "Founding Member"?
Early adopters who join during our launch phase will receive exclusive perks, including locked-in introductory pricing, priority matching with top-tier Advisors, and early access to new tactical tools.
How does SideKix help me scale my business?
We provide a tactical framework to help you adapt to market changes without needing to cut your team or relocate. We focus on lean, smart growth that respects your budget and needs.
Does SideKix take equity in my company?
No. Our goal is to make entrepreneurship attainable, not to take a piece of your dream. We focus on providing accessible support systems that keep you in the driver’s seat. Remember, you’re the hero - we’re your SideKix.
What happens in a typical SideKix Advisor session?
Sessions are tactical and action-oriented. You’ll meet with an Advisor to tackle a specific roadblock—whether it’s refining your business model, setting up your first marketing campaign, or navigating local regulations. You’ll walk away with a clear "next step" action list.
What kind of time commitment is expected of me?
As much or as little as you can give! SideKix is built for the "busy entrepreneur." Whether you have just two hours per week or two hours per day, our tactical tools are designed to give you the most impact in the shortest amount of time.
Can I access SideKix on my phone?
Yes! The SideKix platform is designed to be mobile-friendly so you can chat with your community, book sessions, and review tactical guides while you’re on the go or working at your "day job."
Will SideKix help me find funding or investors?
While we aren't a venture capital firm, we provide the tactical prep needed to get a loan or "investor-ready." We can help you refine your pitch, clean up your finances and budgets, and connect you with community members and financial institutions who have successfully navigated the funding process.
How do I choose the right Advisor for my business?
Our platform uses a smart-matching system based on your industry, current challenges, and goals. You can browse Advisor profiles to see their track record, specific areas of expertise (like marketing, operations, or finance), and reviews from other SideKix members.
Can I change my Advisor if it’s not a good fit?
Absolutely. We believe chemistry is key to growth. If a specific Advisor’s style doesn’t mesh with yours, you can explore other experts in our network at any time.
Is there a community forum for members?
Yes! Beyond one-on-one sessions, you gain access to our complementary community hub. This is where you can connect and network with others, share "wins," and get quick feedback from peers.
How can I contact the team directly?
You can reach us through the contact form on our website for any additional inquiries.
Advisors
14 questions
What is a SideKix Advisor?
A SideKix Advisor is a vetted entrepreneur, operator, and/or leader who provides experience-based guidance to entrepreneurs and small business owners. Advisors bring clarity, strategy, and perspective.
Who can apply to be an Advisor?
We welcome applications from:
- Experienced founders
- Small business owners
- Experienced Corporate leaders (Director/VP or higher)
- Fractional executives
- University mentors or ecosystem builders
If you have real-world experience worth sharing, you may be a great fit.
Is this a paid role?
Yes. SideKix sets standardized rates for appointments. Advisors can set their own rates for content and events. SideKix connects you with clients who need your expertise.
How much can I earn as an Advisor?
Your base rate is $70 per hour. You have the opportunity to increase your income by offering content and hosting events, for which you determine the pricing. The system is set up for you to build credibility and increase your influence to earn more over time.
What is the time commitment?
Completely flexible. You choose:
Note: Most Advisors start with 1–3 sessions per month and scale from there.
- how many sessions you want
- your availability
- your session duration and frequency
Do I need previous coaching or mentoring experience?
Not required, but it helps. We look for clear communication, empathy, and a desire to help others.
What happens after I apply?
Our team reviews your experience and alignment with our Advisor standards:
Next Steps: If approved, you’ll receive onboarding instructions to build your Advisor profile.
- Integrity
- Real-world experience
- Strong communication
- Values alignment
What does onboarding include?
You’ll complete:
- A brief orientation
- Your Advisor public profile
- A simple rate setup
- A headshot + short bio
- Availability preferences
How do members select Advisors?
Members browse Advisor profiles based on their needs and/or challenges (marketing, strategy, leadership, operations, mindset, etc.) and book directly through the platform.
Where do sessions take place?
All sessions start through SideKix direct messaging. Advisors will have the option to turn sessions into a video call. You will use the SideKix web portal for scheduling availability and facilitating sessions.
Do Advisors need to prepare for sessions?
We suggest reviewing the member’s intake form before each session. This ensures a highly personalized, high-value experience. Prior to each session, the user has an option to send you information and documents. You do not have to work alone. You can work with the SideKix team to help you prepare and create an amazing User or Member experience.
Is there a contract?
You agree to the SideKix Advisor Code of Excellence and standard platform terms. There is no long-term commitment. You may pause or cancel any time.
Can Advisors get featured or highlighted?
Yes. We regularly spotlight Advisors through:
- Social media
- Newsletters
- Founder suggestions
- Events and workshops
- Publicity/earned media opportunities
What makes a great Advisor?
Great Advisors are:
- Experienced
- Empathetic
- Clear, curious, communicators
- Encouraging but honest
- Good listeners
- Solutions-oriented
- Respectful of all experience levels
Kix Credits
9 questions
What are Kix Credits?
Kix Credits are how conversation with Kix is measured. Every time you talk something through, a small amount of your balance is used. Think of credits as your conversation fuel.
What does a pack of Kix Credits cost?
350 Kix Credits is $19, which covers up to 90 minutes of conversation with Kix. When your balance runs out, you can pick up another 350 credits for $19 whenever you’re ready to keep going. There is no membership and no recurring charge, you buy conversation when you want it.
What uses my credits?
Only live conversation with Kix draws down your balance. Your Milestones and Step work are unmetered, so you can build, revise, and work through your roadmap as much as you want without spending a single credit. Credits are for talking it out; the work itself is always open to you.
How do I know how many credits I have left?
Your balance is always visible in the app, shown in credits. You’ll know exactly where you stand before you start a conversation.
Will I get a warning before I run out?
Yes. When you’re down to 20% of your balance, we’ll let you know between conversations, never in the middle of one. We won’t interrupt you mid-thought to talk about billing.
Do Kix Credits expire?
No. Credits you’ve purchased are yours to keep. There is no monthly reset, no use it or lose it, and no expiration date.
Is there a limit on how much I can use in a day?
There is a daily cap of up to 90 minutes of conversation with Kix. It keeps the platform fair and running well for everyone, and for nearly every member it is a ceiling you will never reach. Your Milestones and Step work stay open all day regardless.
How do I pay?
Kix Credits are purchased through the App Store using your Apple Account.
Is SideKix available on Android or the web?
Not yet. We are launching on iOS first so we can get the core experience right, then rolling out in phases from there. Join the waitlist and you will be the first to know when your platform is live.
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