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Metrics

What is LTV?

What a customer is worth across the whole relationship. Only useful next to CAC.

Metrics

The definition

Lifetime value. The total revenue you expect from one customer across the whole relationship.

An example

$40 a month at 5% monthly churn is roughly 20 months, so about $800.

Related

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Questions people ask

What is LTV?

Lifetime value. The total revenue you expect from one customer across the whole relationship. What a customer is worth across the whole relationship. Only useful next to CAC.